It’s What Happens When Institutions Become the Problem They Were Built to Solve

The people living with the consequences of broken systems should not be priced out of conversations about how to fix them.

• Around the world, thousands of organizations, institutions, foundations, associations, think tanks, agencies, and nonprofits say they are working to improve the quality of life for people and planet.
• Many are filled with sincere people doing important work.

But we have to ask a difficult question:

Are our institutions designed to solve the problems — or to survive the problems?

This is not an insult. It is an invitation to be honest.

Because too often, the very organizations created to address poverty, public health, climate disruption, inequality, democracy, food insecurity, housing, energy, education, and ecological breakdown are operating inside the same economic logic that created the crisis in the first place.

• They hold conferences that many people cannot afford.
• They send constant fundraising emails to people already under financial pressure.
• They build campaigns around urgency, but often do not provide clear local action pathways.
• They gather experts, funders, sponsors, and insiders — while many communities most affected by the issues remain outside the room.

And then, year after year, the problems remain.

The issue is not bad people. The issue is bad design.

• Most institutions are not failing because the people inside them do not care.
• They are failing because their operating model is built around survival.
• The nonprofit must raise money.
• The association must sell memberships.
• The conference must sell tickets.
• The foundation must protect its endowment.
• The media organization must chase sponsors, clicks, subscriptions, or grants.
• The institution must keep the lights on.
• So over time, the mission can quietly shift.

The original question was:

How do we solve the problem?

But the operating question becomes:

How do we keep the organization alive?

• That shift changes everything.
• It changes the language.
• It changes the priorities.
• It changes who gets invited.
• It changes what gets funded.
• It changes what is considered “success.”
• It can turn real-world problems into permanent programming categories.

When crisis becomes a business model

• Many institutions depend on the continuation of the very problems they claim to solve.
• This does not mean they want the problems to continue.
• But it does mean their revenue model may depend on constant urgency, repeated fundraising, annual events, reports, panels, campaigns, and donor engagement.
• That creates a dangerous contradiction.
• If the problem is actually solved, what happens to the organization?
• If people become self-sufficient, what happens to the fundraising model?
• If communities build local capability, what happens to the expert-driven conference circuit?
• If solutions become open, shared, and accessible, what happens to institutions that charge for access?
• These are uncomfortable questions.
• But they must be asked.

Because people everywhere are tired of being told to donate, attend, subscribe, register, and support — while the systems affecting their lives continue to break down.

Access is part of the solution

If an organization claims to serve the public good, but most of the public cannot afford to attend its events, access its knowledge, or participate in its decisions, then something is out of alignment.

• A $500, $1,000, or $2,500 conference ticket may be normal inside institutional culture.
• But to many people, that is rent, groceries, medicine, transportation, childcare, or a utility bill.
• If solutions are locked behind paywalls, professional networks, donor circles, closed conferences, and insider language, then we are not building a movement.
• We are building another gated system.

The people living with the consequences of broken systems should not be priced out of conversations about how to fix them.

The deeper problem: industrial-age thinking

Many institutions were built for a world that no longer exists.

• They were designed around hierarchy, scarcity, competition, branding, ownership, gatekeeping, and centralized authority.
• But today’s crises are interconnected.
• Food connects to energy.
• Energy connects to water.
• Water connects to health.
• Health connects to housing.
• Housing connects to transportation.
• Transportation connects to climate.
• Climate connects to migration.
• Migration connects to democracy.
• Democracy connects to media, trust, technology, and finance.

No single institution can solve these problems alone.

And yet many still operate as if their sector, brand, funding stream, or audience is separate from the rest of the system.

That is the failure point.

The world is interdependent.

Our institutions are still too often fragmented.

From institutional survival to public capability

Mobilized News believes the question must change.

Not:

How do we build a bigger institution?

But:

How do we help people, communities, and partners build real capability where they are now?

Not:

How do we attract more donors?

But:

How do we make solutions easier to find, understand, share, adapt, and act on?

Not:

How do we host another event?

But:

How do we connect knowledge to action, action to resources, and resources to measurable improvement in people’s lives?

Not:

How do we protect our organization?

But:

How do we serve the living system we are part of?

A better model is possible

The next generation of public-interest institutions must be designed differently.

• They must be more open.
• More cooperative.
• More collaborative.
• More transparent.
• More affordable.
• More accountable.
• More useful.
• They must move beyond awareness campaigns and toward action pathways.
• They must stop treating communities as audiences and start treating them as co-creators.
• They must connect sectors instead of competing for attention inside separate silos.
• They must share knowledge in plain language.
• They must make participation possible for people without wealth, titles, credentials, or institutional access.

They must measure success not by money raised, seats filled, reports published, or impressions generated — but by whether people are better able to improve their own lives and communities.

The Mobilized question

This is why Mobilized News keeps asking one essential question:

What can people do where they are now?

• That question changes the purpose of media.
• It changes the purpose of events.
• It changes the purpose of institutions.
• It moves us from performance to participation.
• From speeches to solutions.
• From fundraising to function.

From awareness to capability.

From institutional survival to public service.

An invitation, not an accusation

Mobilized News is not here to condemn organizations trying to do good.

We are here to invite them into a deeper conversation.

If your institution exists to improve the quality of life, then let us ask together:

• Are we making solutions easier to access?
• Are we reducing barriers or creating new ones?
• Are we empowering people or keeping them dependent?
• Are we collaborating across systems or protecting our own lane?
• Are we measuring real-world improvement or only institutional activity?
• Are we willing to redesign ourselves if our model no longer serves the mission?
• These questions are not attacks.
• They are the beginning of accountability.

The way forward

The world does not need more isolated institutions competing for attention while communities struggle to navigate overlapping crises.

• The world needs a shared solutions ecosystem.
• A way to connect knowledge, action, resources, media, community, policy, and practical tools.
• A way to help people move from confusion to clarity.
• From isolation to connection.
• From concern to action.
• From crisis management to systems change.
• From extraction to regeneration.
• That is the work ahead.

And it begins with telling the truth:

An institution is only useful if it helps life flourish beyond itself.

• If the goal is only to survive, the institution becomes the center.
• If the goal is to serve, life becomes the center.
• That is the design shift we need now.

If you are committed to being the change we need now, please contact us through our website or our public email addresses.

Have you ever been so emotionally moved by a musical performance, live or recorded or one that you are performing?  Have you ever wondered how these sounds have an impact on your health?  To address how music effects our health and how music can be used to heal us, we spoke with Dr. Dale Taylor, a friend of Mobilized News and a frequent guest on our various television and radio shows in the past.

Dr. Dale Taylor, PhD, MT-BC is a music therapist, educator, author, and Professor Emeritus at the University of Wisconsin–Eau Claire. He is known for developing the Biomedical Theory of Music Therapy and writing Biomedical Foundations of Music as Therapy. He founded UW–Eau Claire’s Bachelor of Music Therapy program and served as chair of its Department of Allied Health Professions.

He has also served in public health and aging-related roles, including the Wisconsin Board on Aging and Long Term Care, the Wisconsin Music and Memory Initiative advisory board, and public health planning efforts in Wisconsin

You have spent much of your career showing that music is not just entertainment, but a biological force. What do you most wish the public understood about how music acts on the brain?

I most wish that the public understood that effects of music on the brain are profound and are still being investigated and developed by professional music therapists and neuroscientists. It is imperative that, in order to achieve desirable outcomes without causing harm to client emotional, cognitive and executive capabilities, a certified music therapist using procedures verified through controlled peer reviewed research should be the one administering therapeutic applications of music.

Music therapy interventions and evaluations must not be entrusted to just any volunteer, relative or friend who happens to want to help.

Your work helped advance the idea that music can stimulate changes in neural patterning. How does music therapy help the brain reorganize, recover, or reconnect after injury, trauma, or illness?

My original work in this area involved development and presentation of a theory of how the traumatically injured brain recovers lost functions when musically active but recovers to a much lesser degree when music is not involved. My presentation of this theory at a 1985 international conference in New York City was very well received and included the term “functional plasticity” as my title for the theory.

Although subsequent research that tested the theory did not confirm my hypothesis, it led to discovery of what in Europe was originally called “dendritic connections” while in America the term “plasticity” was retained in describing the cranial process known worldwide today as “Neuroplasticity” or “Neural Plasticity,” terms that did not appear in neuroscience literature prior to the summer of 1985.

Continued research confirms that music activates all parts of the brain thereby stimulating the neuroplasticity process which involves forming new neural connections to replace damaged or lost synaptic circuitry thus allowing the brain to reorganize and recover lost functions.

For people who hear the phrase “music therapy” and think it simply means playing calming music, what is the deeper science behind the practice?

It is understandable that the public reacts in terms of stereotypical images seen through the media in which people who have lost touch with reality are portrayed as screaming, destroying things around them, and endangering others.

In those scenes, the immediate response of caretakers is to do anything to calm them down which usually involves physical restraint, medications, or both.

However, the reality for anyone working with people suffering from illnesses such as clinical depression or psychosis is that most patients are too calm as they are unable to respond effectively to people and environmental stimuli around them in ways that would satisfy their own needs.

Because members of the public experience for themselves the calming effects of music, they react according to what is familiar and assign to music therapy the only “therapeutic” effect that they know which is to calm people down. This also leads to the erroneous belief that anyone who can produce calming music can function as a therapist.

However, the reality of “music therapy” practice involves detailed assessment of the musical and nonmusical capabilities, preferences and limitations of individual clients, formulation of a treatment plan based on knowledge of exactly how a specific kind of musical activity affects the part of the brain that needs to improve its function in order for the client to reach targeted behavioral objectives, and active implementation of that plan while continuing to track progress. Herein resides the importance of knowledge of the scientific basis of music therapy.

One must know that the illnesses and disabilities treated with music therapy are all due to abnormal brain perceptions, processing or production of coping strategies needed to survive and function in the world. In many cases, the goal is to activate, not calm, the person to improve their ability to respond to immediate and real environmental stimuli, make decisions, meet one’s needs, adjust to changes, and interact with others while exhibiting appropriate and effective social skills, physical capabilities, emotional responses, and both verbal and nonverbal communication.

You developed a biomedical approach to music therapy that connects music, brain function, and measurable therapeutic outcomes. How did this theory change the field?

Changes to the field of music therapy were clearly ready and waiting to happen even before I introduced my thoughts and conclusions about the neuroscientific basis of music therapy.

After the first verbal presentation of my biomedical theory of music therapy, word circulated that I was writing a book introducing our field to the neurobiological effects of music in therapy and I began to receive multiple resources from individuals and groups whose research indicated predictable changes in brain activity in response to music.

As people sent me their papers and chapters or handed me their theses and dissertations at conferences, it became clear that many had been searching for ways to determine how these effects contributed to the therapeutic power of music. Also, prior to its writing, I received requests for translated versions of the book from music therapy organizations in other countries.

Version 1.0.0

Since publication of the first edition of Biomedical Foundations of Music as Therapy, numerous practitioners have related to me how their ability to ground their practices in scientifically verifiable data has changed their professional lives. They report affective changes and greater respect from people whom they encounter as potential clients, prospective employers, referring agents, and professional colleagues eager to hear their explanation of how “music therapy” works.

The biomedical understanding of music therapy is now utilized and available throughout the Spanish speaking world of music therapy through translations of the 1997 first edition by the medical and music therapy faculty at the National University of Colombia in Bogota and the 2010 second edition by the Faculty of Medicine of the University of Buenos Aires in Argentina.

New theories and approaches to music therapy have appeared based on the neuroscience of music, numerous practitioners and educators have returned to school to earn doctorates in neuroscience, national and international organizations have appeared focused on music in medicine, academic curricula and credentialing literature have been modified to include the biomedical approach, and new interventions have been developed for the NICU and for neurodiverse clients based on the effects of music on brain functioning.

What happens in the brain when rhythm, melody, harmony, memory, emotion, and movement work together? Why is music such a powerful whole-system experience?

The brain is physically compartmentalized to handle specific tasks in separate neural clusters. For example, sound perception, visual reception and motor behavior each are processed in three separate and distinct areas of the cortex.

While neuroscientists who study music have not as yet determined the specific areas devoted to processing each musical element, it is widely known and accepted that musical experience is processed in many cranial locations at the same time.

This is necessitated by the very nature of music itself, which consists of numerous types of stimuli with multiple characteristics such as those listed in the question, all of which are processed at once.

This multiplicity of simultaneous processing tasks necessitates all parts of the brain working together to understand, perceive, produce, remember and recall musical experiences. Herein lies the powerful advantage of music as a therapeutic intervention:

Because music requires whole brain processing, it does not matter what type of abnormal functioning is exhibited by any specific client due to an ill or injured area of that person’s brain. Therefore, musical interventions can be designed to activate and reorganize how that area functions and to simultaneously coordinate its activity with all other parts of the brain.

Mobilized News focuses on imagination in action. How can music help people imagine new possibilities when they are stuck in fear, pain, depression, isolation, or cognitive decline?

The human brain can become so fixated on thoughts about past issues, losses or ongoing threats to one’s well-being that the person loses the ability to think effectively about how to respond to the needs of everyday life. When a person’s functioning level reaches that stage, clinical interventions often are needed to help the brain refocus on meeting the demands of their current reality at the present time.

Because both passive and active musical participation require all parts of the brain to be actively engaged with the many varied components of music, the person must immediately switch their thinking over to the continuous momentary progressions of musical stimuli.

Once refocused, the music can be manipulated by the therapist to stimulate thoughts of new possibilities, new combinations of phenomena, and creative new ways to resolve or proceed with a series of events. This therapeutic application of music is very nonthreatening since the music can be selected to not include words that could contradict the client’s familiar world view or the therapist may determine ways to allow the client to select words or create musical progressions that suggest new options.

We live in a time of loneliness, stress, disconnection, and information overload. Could music therapy become part of a larger public health strategy, not just a clinical intervention?

Music therapy has often been used to help groups within a community as well as to assist the public at large, especially when there is a need to overcome a public catastrophe such as a weather disaster, act of war, or other human activity resulting in destruction of property and/or multiple loss of life.

In such cases, music therapists use the power of music to help people experience their collective consciousness while reminding them of their societal strengths and traditions.

Songs are chosen which also reveal cultural ideals of a better more prosperous future. Such songs may also raise awareness of strengths, capabilities, loyalties and relationships existing among survivors and may help generate the confidence, motivation and collaboration needed to begin to move forward following a negative event.

In the absence of a tragedy that could have a unifying effect on the public, music therapy can be used to relieve stress among members of the public, to motivate people to pursue action in place of silence, to encourage cooperation rather than competition, and to assume leadership toward the sharing of information and ideas about building a better society for the future.

What have you seen in your work that convinced you music can reach people when words, logic, or conventional treatment cannot?

I have worked with adult men and women suffering from schizophrenia who could not initiate a conversation or follow a directive until given the opportunity to play their musical instrument. They could then express their wishes, cooperate with others, and correctly respond to instructions during the course of the musical experience.

I have used music to totally reverse antisocial behavior patterns of sociopathic adolescents and young adults who, as a result of the intervention, became self-motivated to begin functioning within the boundaries set by society and by authority figures within society. Procedures were designed that helped them understand and accept that such behavior meant inclusion within the social group instead of exclusion and access to their preferred musical medium.

I have worked with people exhibiting severe autism, advanced dementia, and other cognitive disorders who could not independently determine and exhibit appropriate verbal or nonverbal coping strategies to respond to the demands, restrictions and communications existing within their environment.

Using music to help the brain organize and process the environment’s signals, most were able to demonstrate measurable improvement in their coping capabilities.

With clients who had been treated unsuccessfully for eating disorders and suicidal depression, I have used music to bring about major changes in the way their brains cope with stress and process emotional responses to sources of pressure and conflict in their lives.

For individuals (including myself) who have suffered traumatic brain injuries due to accidents or violence, I have seen and experienced the effects of music in assisting in recovery of brain function by stimulating neuroplasticity which is the brain’s own natural repair mechanism.

How should schools, hospitals, elder-care systems, rehabilitation centers, and communities better integrate music therapy into everyday care and human development?

The best way for health care centers to incorporate the benefits of music therapy is to employ the services of a certified professional music therapist as a full member of their medical team. Certain medical complexes, health care companies and school systems each employ dozens of music therapists to cover the many applications of music in rehabilitation and human development.

Other facilities form contractual agreements with private practice music therapy companies who send professional music therapists out to a variety of centers to provide demonstrations, training, consultation, direct interventions and ongoing support for music therapy applications in everyday care.

An essential component of the process is the preliminary work needing to be done to educate health care providers, insurers, administrators, legislators and the public about the proven effects of music on the structure and functions of the human brain which forms the basis for predictable improvements brought about by therapists in the emotional, cognitive, social, physical, and communicative capabilities of individual clients.

Looking ahead, what is the next frontier for music, the brain, and healing — and what would it take for society to treat music as essential infrastructure for human well-being?

The future of music therapy as a profession is both promising and still developing. As music therapy advocates continue to make gains in protecting the public from uncertified claimants, more and more states are passing laws requiring licensure in order to offer services under the “music therapy” rubric. This trend shows increasing public perception of the medical, social and scientifically proven benefits of music therapy applications. A future goal of the music therapy profession should be to infuse into the medical education of certain medical specialties instructional units focused on music therapy applications and their predictable outcomes such as

a) obstetrics and surgery where music has been shown to raise the pain threshold resulting in less need for anesthetic medication,

b) neurorehabilitation where music has been shown to enhance cranial recovery from TBI by stimulating the neuroplasticity process resulting in recovery of physical coordination and speech communication,

c) geriatrics where familiar music has proven to stimulate at least temporary recovery of cognitive functioning in patients suffering from Alzheimer’s and other dementias, and

d) psychiatry where music therapy has a long positive history of acquiring immediate and lasting improvements in emotional expression, cognition, verbal and nonverbal communication, and numerous other functions.

While there are frequent reports of individual physicians who currently insist on using music in the operating room, awareness of these benefits has been acquired after entering medical practice such as during medical residencies upon hearing about it from a coworker or colleague.

Also, many reports reflect use of music preferred by the surgeon with no regard for benefits to be gained through use of music selected from patient preferences. By including music therapy in medical education, physicians will become aware of the large and growing research foundation for the use of music to reach patient medical objectives.

When physicians begin using music throughout the health care arena, public awareness and acceptance will follow as will increased coverage for music therapy services.

“Fantasy ignores constraints; imagination works within them.  A genuinely possible future is one that does not violate the laws of nature and for which we can, at least in principle, explain a path from here to there, that is compatible with the physical laws.” –Chiara Marletto

Chiara Marletto is a Research Fellow at Wolfson College, University of Oxford. Her research interests are at the foundations of physics. Her research has focused on issues in Quantum Information Theory, Condensed-Matter Physics, Quantum Biology and Thermodynamics.

Some of her recent work has utilized a recently proposed generalization of the quantum theory of information – constructor theory – to address issues at the foundations of the theory of control and causation in physics.

These include applications to defining general principles encompassing classical, quantum and post-quantum theories of information; and to assessing the compatibility of essential features of living systems, such as the ability to self-reproduce and evolve, with fundamental laws of physics, in particular with quantum theory.

They also include the definition of a new class of witnesses of non-classicality in systems that need not obey quantum theory, such as gravity; and a scale-independent definition of irreversibility, work and heat, based on constructor-theoretic ideas.

You describe physics through what is possible and impossible. How can this way of thinking help people move from “the world is broken” to a better world is possible”?