Knowing Me, Knowing You: The Scrutability of Proactive Intelligent Personalised Agents
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Personalisation research develops computer systems, typically intelligent personal agents, that tailor their interaction to modelled understandings of each individual user. We are seeing intelligent agents popping up everywhere, in our email clients, as part of our document editing software, in our travel planning tools. This online talk will discuss the challenge of supporting us as users in scrutinising how agents work for us. As the capability of agents to automatically perform tasks on our behalf increases, ‘scrutability’, as it is dubbed, becomes the key challenge in facilitating our control over such ‘intelligent’ agents.
